Afterpay



Afterpay offers simple and affordable instalment plans for online and in-store shoppers. The payment platform allows you to purchase in four equal instalments, due every 2 weeks. For example, if you purchase an item for $10.00, you pay 4 instalments of $2.50. There is no additional cost to use Afterpay so long as you pay on time. All of your payments are interest free and you will receive your order straight away. 


What is Afterpay?
Afterpay is a service that allows you to make purchase now and pay for them in four equal payments made every 2 weeks without any interest. 

How do I use Afterpay? 
Simply shop online, add items to your shopping cart and checkout as normal. At the checkout choose Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details and as usual, returning customers simply log in to make their purchase. It's that easy!

Can I use Afterpay if I'm an international customer? 
Afterpay is only available to customers within their country of residence. You must have a local billing address and a local mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay. 

How does the payment schedule work? 
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your schedule pay dates, you may do so through your Afterpay account. 

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so. 

What if I can't pay an Afterpay instalment?
If you fail to make a payment, you will be charged an $10.00 late payment fee, and an additional $7.00 fee if the missed payment is not made within 7 days.  

For more details, please see terms and conditions at: Afterpay.com/terms.

When will my items be delivered if I use Afterpay? 
Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online. Visit our shipping page for more information. 

Is there a limit to how much I can spend on a single transaction? 
Yes, transaction value limits apply to purchases made on www.sweetlittlescrunchies.com using Afterpay. Please note that this will be subject to approval by Afterpay with this decision made at their discretion. 

How do I return or exchange an item purchased using Afterpay? 
You can return your Afterpay purchase by mail for a refund. Please check that your return or exchange meets our Return Policy and contact Sweet Little Scrunchies first to discuss details, as required. Afterpay will be notified of your return and will process the appropriate refunds if you are still paying instalments. Please do not return your purchase to Afterpay. 

If you believe that there is a fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at help.afterpay.com. Please direct any other enquiries about your purchased items to info@sweetlittlescrunchies.com.

Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website  www.afterpay.com for a comprehensive list of FAQ's, terms as wells as Afterpay's Privacy Policy which can be found at Afterpay.com/privacy-policy.

If you have any questions about your Afterpay account please contact Afterpay directly at help.afterpay.com.